Privacy and Usage

This Privacy Policy governs the manner in which, Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the Krellware brand and other related websites:

(“Sites”). This privacy policy applies to the Sites and all products and services offered by, Inc.

Usage, Inc. provides the Sites for information and service sharing.  They are provided on an as-is basis with no implied warrantee or guarantee of accuracy or functionality.  In any place where a User can post a comment we request that you keep the comments, polite, decent, legal, and respectful., Inc. reserves the right, at our discretion alone, to: withhold postings for review, remove postings we determine to be inappropriate, and remove postings that are not related to the Sites’ purpose.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, register on Sites, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, and other information.  Some of our Sites have locations for Users to enter free-from comments; we do not monitor these comments for inclusion of personal information.  If a User provides personal information in a free-from comment they do so at their own risk and, Inc. assumes no direct or indirect responsibility for any consequences from this choice made by the User.

We collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site(s) related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site(s). Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site(s), such as the operating system and the Internet service providers utilized and other similar information.  We also may collect Site(s) usage patterns to allow us to improve the Site(s) and provide a better User experience.

Web browser cookies

Our Site(s) may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site(s) may not function properly.

How we use collected information, Inc. collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site(s).
  • To improve our Site(s)
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To administer content, promotion, survey or other Site(s) features
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide will only be used to send them information and updates related to the registered Site(s). It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Site(s).

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data entered on our Site(s).

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.  We may use third party service providers to help us operate our business and the Site(s) or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Changes to this privacy policy, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page: {some URL on}. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site(s), you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site(s). Your continued use of the Site(s) following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this site(s), or your dealings with this site(s), please contact us at:

Krellware brand brought to you by:, Inc
4645 Pleasant Valley Road

Harrisonburg, VA 22801